FRAGT/SHIPPING & RETUR/RETURNS
Leveringsbetingelser / Shipping Policy
Når du afgiver din ordre på vores hjemmeside originalartstore.dk, vil vores system automatisk sende dig en mail indeholdende en ordrebekræftelse.
En forventet leveringstid på papercuts, som er lavet (ikke special design) på ca. 3-5 hverdage. Personlige bestillinger vil tage 1-3 uger alt afhængig af hvor travlt vi har i den periode. Alle vores designs er håndlavet og tager derfor tid.
Alle Originaler pakkes og sendes i rør eller flade pakker (papkuverter) alt efter størrelse og antal. Begge typer indpakning er meget velegnede til kunsttransport, men vi anbefaler alligevel, at du pakker dine originaler forsigtigt ud hurtigst muligt efter du har modtaget det.
Vi sender til hele Danmark med GLS, PostNord eller DAO. Fragt priser:
Til pakkeshop: Mellem 40-60 DKK alt efter vægt (med eller uden ramme)
Til privat omdeling: Mellem 65-75 DKK alt efter vægt (med eller uden ramme)
Til erhverv omdeling: Mellem 40-60 DKK alt efter vægt (med eller uden ramme)
Der er mulighed for at afhente i 9000 Aalborg.
Shipping Info:
When you place your order on our website originalartstore.dk, our system will automatically send you an email containing an order confirmation.
An expected delivery time for Originals, which are made (not special design) of approx. 3-5 business days. Personal designs will take 1-3 weeks depending on how busy we are during that period. All our designs are handmade and therefore take time.
All Originals are packed and sent in tubes or flat packs (cardboard envelopes) depending on size and quantity. Both types of packaging are perfect and very suitable for art transport, but we still recommend that you carefully unpack your Originals as soon as possible after receiving them.
Delivery in Denmark with GLS, PostNord or DAO. If you live in the EU just pick the danish delivery 'For Private distribution', then we take care of the rest. Shipping prices:
For parcel shop: Between 40-60 DKK depending on weight (with or without frame)
For private distribution: Between 65-75 DKK depending on weight (with or without frame)
For business distribution: Between 40-60 DKK depending on weight (with or without frame)
It is possible to pick up at 9000 Aalborg.
Retur / Return & Bytteregler / Exchange Policy
Returnering:
Der tilbydes 14 dages returret på alle Originaler, såfremt de ikke er brugt, er i original emballage og i samme stand som da du modtog varen (uden fedtpletter og foldninger på papiret). Perioden regnes fra den dag du modtager ordren. Såfremt du fortryder dit køb inden for 14 dage, bedes du kontakte os for aftale om returnering.Bemærk at du selv skal afholde eventuelle fragtomkostninger i forbindelse med returnering. jf. forbrugeraftalelovens § 21 stk. 3 og 4
Du skal sende din ordre retur til os senest 14 dage efter du har meddelt os, at du ønsker at fortryde dit køb.
Ved reklamationer, fejl og mangler tages der kontakt til os hurtigst muligt på info@originalartstore.dk, og vi finder sammen en løsning.
Hvis uheldet er ude og der skulle være sket skade på produktet under transporten tages denne med fragtudbyder (GLS, PostNord eller DAO)
De ordre der endnu ikke er afsendt kan annulleres ved kontakt på mail info@originalartstore.dk
Return:
A 14-day return policy is offered on all Originals, if they have not been used, are in original packaging and in the same condition as when you received the item (without grease stains and folds on the paper). The period is calculated from the day you receive the order. If you regret your purchase within 14 days, please contact us for a return agreement. Please note that you must pay any shipping costs in connection with the return. cf. the danish law. You must send your order back to us no later than 14 days after you have notified us that you wish to cancel your purchase.
In case of complaint, errors and deficiencies, contact us as soon as possible at info@originalartstore.dk, and we will find a solution together.
If there should have been damage to the product during transport, contact the shipping provider (GLS, PostNord or DAO)
The orders that have not yet been sent can be canceled by contacting email info@originalartstore.dk